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End User Support Services

TRAWICK’s end user support services are made up of several subcategories. These include: Call Center/Help Desk Services; Hardware and Software On-site/Off-site Maintenance; IT Asset Relocation Planning and Execution; Asset Management (including ISO 9002 Certification*); and Equipment/Materials Acquisition. *Requires Adobe Acrobat Reader

IT Technician

IT End User Support
  • Enterprise Management Services for over 250,000 users
  • 500,000 IT Assets Actively Managed
  • 484 COTS Packages Maintained
  • 143 Custom Applications maintained
  • 9,000sqft. Warehouse in National Capital Region
  • Services:
    • Architecture and Engineering
    • Information Dominance
    • Information Assurance
    • Enterprise and Desktop Services
    • Logistics Systems
    • Software and Database Management

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What do our clients have to say about TRAWICK?

“I want to express my appreciation for the outstanding support that (TRAWICK) provided to my organization on 10 and 11 February 2000 during the Acquisition Warrior Edge Wargame.......There were approximately 100 people in attendance and (TRAWICK’s) computer knowledge and definite expertise ensured that all possible computer infractions were responded to and fixed in a timely manner.........We are pleased to have (TRAWICK) as part of the SND C2 team.....”

David J. Steele, SES (ret.)
Former System Program Director,
SND C2 SPO